Privacy Policy
Last updated: [9 May 2025]
This Privacy Policy describes how glowwcosmetics.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, how you interact with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Personal Information we collect:
Device Information
Examples: browser version, IP address, time zone, cookie data, pages/products viewed, search terms, interaction with the Site
Purpose: to load the Site properly and analyze usage to optimize our services
Source: automatically collected using cookies, log files, web beacons, and pixels
Shared with: Shopify, Google Analytics, Meta (if tracking installed)
Order Information
Examples: name, billing/shipping address, payment info (e.g. card details, PayPal), email, phone number
Purpose: to process orders, confirm purchases, arrange shipping, communicate with you, and detect fraud
Source: collected directly from you
Shared with: Shopify, payment providers (e.g. PayPal), shipping services (e.g. Zendrop), email service providers
Customer Support Information
Examples: your contact info and content of your message or request
Purpose: to respond to inquiries and provide assistance
Source: collected directly from you
Shared with: email or helpdesk services (e.g. Zendrop support or Shopify Inbox)
We do not collect sensitive personal data unless required for legal compliance.
2. Minors
The Site is not intended for individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
3. Sharing Personal Information
We share your Personal Information with service providers to help us fulfill our contracts with you and deliver services, such as:
Shopify – eCommerce platform. Shopify’s Privacy Policy
Zendrop – order fulfillment and shipping
Payment providers – including PayPal and Shopify Payments
Marketing and analytics tools – like Google Analytics, Meta Pixel
We may also share information to comply with laws or to respond to legal requests.
4. Behavioural Advertising
We may use your Personal Information to show you targeted ads or marketing messages we believe may interest you.
For example:
We use Google Analytics to understand how customers use the Site. Google Privacy Policy
We may share info about your browsing and purchases with advertising partners through cookies or pixels.
You can opt out of targeted advertising:
Or visit the Digital Advertising Alliance’s opt-out portal.
5. Using Personal Information
We use your Personal Information to:
Provide and fulfill orders
Process payments and manage delivery
Offer customer support
Share updates, promotions, and new product information (only if you opt in)
6. Your Rights
Depending on your location (e.g., EEA or California), you may have the right to:
Access, update, or delete your data
Request a copy of your personal data
Opt out of marketing or targeted ads
File a complaint with a data protection authority
To exercise any of these rights, please contact us at support@glowwcosmetics.com.
7. Cookies
We use cookies to improve your shopping experience. Cookies help:
Keep items in your cart
Save preferences like currency and language
Understand how you use the site
You can manage cookies in your browser settings. Some cookies are essential and can’t be disabled if you want to use the store properly.
8. Changes
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updated versions will always be posted here.
9. Contact
For questions or concerns, contact us at:
Email: support@glowwcosmetics.com